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Privacy Policy

Last updated: January 11, 2026

Terrantic, Inc. ("Terrantic", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website terrantic.com and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • • Request a demo or contact us through forms on our website
  • • Subscribe to our newsletter or blog updates
  • • Create an account or use our services
  • • Communicate with us via email, phone, or other channels

This information may include:

✓ Contact information (name, email, phone, company)
✓ Professional information (job title, role, industry)
✓ Account credentials (username, password)
✓ Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect:

📱 Device Information
IP address, browser type, operating system
📊 Usage Data
Pages visited, time spent, clickstream data
🍪 Cookies
Tracking technologies and identifiers
🔗 Referral Sources
How you arrived at our site

2. How We Use Your Information

🚀
Provide & Maintain Services
Deliver platform functionality and respond to your requests
💬
Communicate
Send updates, newsletters, and respond to inquiries
📈
Improve Services
Analyze usage patterns and enhance user experience
🔒
Ensure Security
Protect against fraud and unauthorized access
⚖️
Legal Compliance
Meet regulatory requirements and legal requests
🔧
Business Operations
Conduct analytics and manage accounts

3. How We Share Your Information

We do not sell your personal information.

Service Providers

We share information with third-party service providers who perform services on our behalf:

☁️ Cloud Hosting
Google Cloud Platform for infrastructure and data storage
📊 Analytics
Google Analytics for website usage analysis
📧 CRM & Marketing
HubSpot for customer relationship management
💬 Customer Support
Tools that help us provide technical assistance

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Other Circumstances

  • •
    Business Transfers: In connection with mergers, acquisitions, or asset sales
  • •
    Legal Requirements: To comply with legal obligations or court orders
  • •
    With Your Consent: For other purposes with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your information:

🔐
Encryption
TLS/SSL for data in transit; AES-256 for data at rest
🔑
Access Controls
Role-based access limits who can access your data
🏆
SOC 2 Compliance
Regular security audits and assessments
👁️
Monitoring
Continuous monitoring for security threats

Note: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

📋
Access
Request a copy of your personal information
✏️
Correction
Request correction of inaccurate information
🗑️
Deletion
Request deletion of your personal information
📦
Data Portability
Receive your data in a structured format
🚫
Objection
Object to certain processing activities
⏸️
Restriction
Request restriction of processing

To exercise any of these rights:

Contact us at support@terrantic.com. We will respond to your request within 30 days.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Terrantic, Inc.
4111 East Madison Street, Ste. 2, PMB 370
Seattle, WA 98112
Email: support@terrantic.com